Track-Pac

/ 01

Project overview

Troubleshooting of Contact Form 7 email delivery, SMTP configuration, and backup recommendations for a logistics website.

/ 02

Business requirements

Track-Pac's contact forms were not reliably delivering emails, affecting how enquiries reached the team.

/ 03

Main challenges

Email delivery issues can come from several layers at once — form configuration, SMTP setup, or hosting-level restrictions — so isolating the cause took methodical testing.

/ 04

Development approach

I reviewed the Contact Form 7 configuration, corrected the SMTP setup, and recommended a backup and restoration process to protect against future issues.

/ 05

Features developed & my responsibilities

/ 06

Outcome

Resolved the technical issue affecting email delivery and improved overall reliability.